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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Micah Westermeyer

June 16, 2026

5  out of  5
rating by Micah Westermeyer
"Drew was fantastic to work with, and he was very professional. Highly recommend!"
We responded:
"Thank you so much for your kind review! We’re thrilled to hear that Drew was fantastic to work with. We truly appreciate your recommendation—please don’t hesitate to reach out if you need anything in the future."
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Mary Walker

May 26, 2026

5  out of  5
rating by Mary Walker
"I have been with State Farm for over 30 something years it just been a joy to work with them they are very courtesy and kind helpful thoughtful they are my family they mean the world to me all everyone that I have touched bases with there are so courtesy and kind so sweet and thoughtful may God continue to bless them and keep them always it's just been a joy to be a part of such wonderful company which I call my family whom I love thank you🙏🙏🙏💖"
We responded:
"Aww, thank you so much for your heartfelt review! We’re truly grateful you’ve trusted State Farm for so many years and consider us family. "
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Cory Thompson

May 22, 2026

5  out of  5
rating by Cory Thompson
"Drew was an amazing person to work with, he was very informative and great at getting in touch with when some was needed and to just let know of progress with things. Made the whole process very easy!"
We responded:
"Thank you for the great review! We’re happy to hear Drew was helpful, responsive, and made the process easy. We appreciate your business!"
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Carol S

May 20, 2026

5  out of  5
rating by Carol S
"Excellent agency to work with. They make sure you are properly covered so when something happens there are no worries!
Explains all insurance programs so you understand what product you are receiving and how it works with your other insurance products."
We responded:
"Thank you for the excellent review! We appreciate you, Carol! "
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Tye Corley

May 20, 2026

5  out of  5
rating by Tye Corley
"I love me some Shelby & Amy. I've had some great years and beneficial decisions with this office. Definitely a good Neighbor for sure !!"
We responded:
"Thank you so much for the kind words! We’re so happy to hear you’ve had great experiences with Shelby & Amy. We truly appreciate your loyalty and trust!

"
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harold decker

May 20, 2026

5  out of  5
rating by harold decker
"They have been very nice people"
We responded:
"Thank you, Harold! We appreciate your business and kind words!"
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Ariel Leggett

May 7, 2026

5  out of  5
rating by Ariel Leggett
"Casey is absolutely Amazing !!! He makes everything so easy and smooth ! And he try’s his best to make you happy !!"
We responded:
"Thank you Ariel! We are so glad to have you with us. "
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Destiny Canzater

May 7, 2026

5  out of  5
rating by Destiny Canzater
"I must say Shelby was a tremendous help from start to finish assisting me from switching to State Farm from Progressive! Even saved me over $100 a month! Very kind, knowledgeable, and professional! Highly recommend!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Shelby provided you with excellent service and helped you save money. Your recommendation means a lot to us. If you ever need assistance in the future, don’t hesitate to reach out!"
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Natale Abrams

December 2, 2025

5  out of  5
rating by Natale Abrams
"I’ve been with Amy + her team for over 10 years, and I can confidently say this is a team that truly feels like family. They have supported me through every curveball life has thrown, always going above and beyond to help.

I especially want to recognize Casey. Over the past year, he has helped me more than he probably realizes. He took the time to explain every increase or decrease in my payments, walked me through options when money was tight, and never once made me feel rushed or dismissed. On days when I was frustrated or overwhelmed, he listened and talked me through solutions with patience and understanding.

This level of personal care is rare. Amy’s team is the reason I’ve stayed loyal for a decade, and why I recommend them to anyone looking for an insurance company that’s knowledgeable, supportive, and genuinely cares about their clients."
We responded:
"Thank you so much for your kind words and loyalty! We’re grateful to have you as part of our family and are always here to support you.

"
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Billy Ward

August 19, 2025

5  out of  5
rating by Billy Ward
"I have been a customer of State farm and Amy Masincupp for over a decade. They have helped me with life, car, homeowners and business insurance. It's been a very long relationship and they have always been a good neighbor"
We responded:
"Thank you for your long-standing trust and loyalty! We’re honored to be your good neighbor and look forward to continuing to support you with all your insurance needs."
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Marc Pitillo

June 19, 2025

5  out of  5
rating by Marc Pitillo
"Amy has an excellent team! From insurance needs to surty bonds, they are always willing to go the extra mile to make sure your needs are met and questions are answered.Doing business with them is always a pleasure."
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Peggy Hartman

May 20, 2025

5  out of  5
rating by Peggy Hartman
"Very personable and prompt response"
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T&D King

May 1, 2025

5  out of  5
rating by T&D King
"Love this office. Very knowledgeable and helpful. Highly recommend this office for all your insurance needs."
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Dedric Johnson

April 30, 2025

5  out of  5
rating by Dedric Johnson
"I’ve been with State Farm for about 16 years and the service is top notch. They have always treated me like family. From wellness checks to birthday wishes, I would recommend them to anyone."
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Justin Johnson

April 29, 2025

5  out of  5
rating by Justin Johnson
"Agent Casey Mehaffey took care of all my needs and then some! Great agency!"
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Janalee Smith

April 23, 2025

5  out of  5
rating by Janalee Smith
"Amy has always been courteous, efficient, and accurate in the services she provides"
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Stacy Ohrin

March 27, 2025

5  out of  5
rating by Stacy Ohrin
"Casey was super helpful and knowledgeable. I switched carriers to State Farm after my other carrier raised my rate $700/yr on my homeowner's insurance this year and I didn't even have any claims. Thank you, Casey!"
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Lance Lanier

March 12, 2025

5  out of  5
rating by Lance Lanier
"For years, our company has had our fleet of company trucks insured with Amy at State Farm. Lee, Shelby and the rest of the crew go out of their way to answer our questions, keep up with our trucks and quickly respond to our company paperwork when it's needed. We love them so much, many of us at the company have also changed our personal home and auto to them. If we could give them 10 stars we would!!!!!!!!!!"
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Haileigh Ambrose

March 5, 2025

5  out of  5
rating by Haileigh Ambrose
"Our family made the switch to State Farm after seeing better rates and better policies for our home and auto. Shelby Padgett was awesome through the process and made the switch smooth for us and was very communicative with what our new policies consisted of. We will always recommend Shelby and State Farm."
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Sedonte Rouland

September 17, 2024

5  out of  5
rating by Sedonte Rouland
"This statefarm is pretty awesome. I had them years ago and they worked with me through thick and thin. I’ll never forget that! Thanks and choose statefarm"
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Asia Archie

September 16, 2024

5  out of  5
rating by Asia Archie
"Shelby & Amy are absolutely amazing! They were extremely helpful & knowledgeable. It was a very easy process for set up & activation. You will not be disappointed with the customer service!"
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amanda prentiss

November 16, 2023

5  out of  5
rating by amanda prentiss
"Amy and the entire team have been amazing and go above and beyond! We had a recent very unique situation that was not handled properly by the dealership and Amy and team worked diligently to help us resolve it. Without their help I’m not sure I would’ve ever gotten this straightened out. We are grateful for your office and highly recommend for all insurance needs!"
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Robert Drakeford

October 28, 2023

5  out of  5
rating by Robert Drakeford
"Mr Morgan Stokely who is a customer of state farm insurance thanks again Robert drakeford Peter bourware Toyota of Columbia sc"
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Neil Mehta

June 21, 2021

5  out of  5
rating by Neil Mehta
"I worked exclusively with Savannah Graham and she was absolutely wonderful! She was very patient as I wanted to meticulously go through the pricing for each line item before purchasing a new auto insurance policy, and even took the time to give me her personal contact so that I could work with her over multiple days. She was also very friendly and had no problem explaining each part of the policy, so I knew specifically what coverage I was paying for. She also worked hard to give me the best rate, incorporating as many discounts as possible for me and my fiance. Would highly recommend working with her and hope she receives the kudos she deserves!"
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Coach Goodman

March 17, 2021

5  out of  5
rating by Coach Goodman
"Amy Masincupp has never let me down. She was there for me after the flood, when my apartment burnt down, and after my accident. Everything was handled immediately. 5 star service ⭐⭐⭐⭐⭐"